FAQs

FAQs

Galaxie Granite

Have a stone-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What is the difference between natural and engineered stone?

    Natural stone, like granite, marble, and quartzite, come directly from a stone quarry. They are cut into slabs and the surface is either polished, leathered, or honed. Engineered stone or quartz, is a manmade product. According to Remodelista, it's made of 90-94% ground quartz and 6-10% resins and pigments. Whether you're interested in engineered stone or granite countertops in Georgetown, TX, Galaxie Granite has the perfect selection for your project.

  • Does my countertop need to be sealed?

    Natural stone is porous and must be sealed. Porosity levels vary in each type of stone.  If you choose natural stone, we will seal the countertops initially and discuss with you how often sealing needs to be done moving forward. Engineered stone is nonporous and does not require sealing.

  • What about heat resistance?

    Granite is heat-resistant, while quartz is not. Quartz will not burn from the smallest amount of heat, but you should not expose the surface to excessive heat. If you place very hot items on your quartz countertop, it could result in burn marks or discoloration. This is because excessive heat melts the resin used on the surface. 

  • How fast can you deliver an estimate?

    We can usually get you an estimate on your project within 48 hours or sooner. We offer both in-home estimates with our design team or digital estimates based on drawings, pictures, and/or measurements. We're happy to work with you however you prefer to get your new countertop estimate.

  • How long does it take to complete a new countertop installation?

    From start to finish, it usually takes about 4 weeks for most projects. This includes the design process, product selection, fabrication, and installation. Sometimes, depending on the time of year, the specifics of your project, and our current workload, it can vary between a couple of weeks up to six weeks. We will be sure to set your expectations upfront when we meet about your project.

  • What is the difference between granite and engineered stone countertops?

    Granite countertops are natural stone surfaces cut from solid granite slabs. Engineered stone countertops are man-made surfaces composed of a blend of natural quartz, crystals, and resins. Engineered stone offers more consistency in color and pattern, while granite often has unique natural variations.

  • Which is more durable, granite or engineered stone?

    Both granite and engineered stone are highly durable materials. Granite is naturally heat-resistant and scratch-resistant, while engineered stone is also quite durable and less porous, making it more stain-resistant. Your choice might depend on your specific needs and preferences and we will be happy to guide you through the process. Give us a call today to learn more about our engineered stone and granite countertops Georgetown, TX homeowners love.

  • Are granite countertops heat-resistant?

    Yes, granite countertops are heat-resistant and can handle high temperatures. However, it's recommended to use trivets or hot pads to protect the surface from extreme heat to maintain its appearance and longevity. For more information on maintaining your granite countertops in Georgetown, TX, reach out to our local experts.

  • Can I cut directly on granite or engineered stone countertops?

    It's not recommended to cut directly on either granite or engineered stone countertops. While they are highly resistant to scratches, using cutting boards will help preserve the surface quality and prevent any potential damage. For more information on taking care of your new engineered stone or granite countertops in Georgetown, TX, give us a call!

  • Do granite and engineered stone countertops require sealing?

    Granite countertops typically need to be sealed periodically to prevent staining and maintain their appearance. Engineered stone, on the other hand, doesn't require sealing due to its non-porous nature. Our team can help you choose between engineered stone and granite countertops in Georgetown, TX.

  • How do I clean and maintain these countertops?

    For both granite and engineered stone, use mild soap and water for regular cleaning. Avoid harsh chemicals or abrasive cleaners that can damage the surface. Wipe up spills promptly and consider using cutting boards and hot pads to maintain the countertop's quality. For more information on specific cleaners that are safe for granite countertops in Georgetown, TX, reach out to our team today!

  • Are there limitations on the edge profiles I can choose?

    Our company offers a range of edge profiles for both granite and engineered stone countertops, allowing you to customize the appearance according to your preferences. Some edge profiles might be better suited for specific applications, so our experts can help you choose the right one. As a top provider of engineered stone and granite countertops Georgetown, TX adores, we'll help you find the perfect product for your kitchen.

  • Can you provide custom countertop sizes and shapes?

    Yes, we offer custom countertop fabrication to accommodate various sizes and shapes, ensuring that your countertops fit perfectly into your kitchen, bathroom, or outdoor area. While most countertop fabricators cut their slabs with a machine that only allows for straight lines, our countertops are hand cut by expert craftsmen so we can make them as custom as your project requires. If you're ready to improve your home with granite countertops Georgetown, TX residents recommend, give us a call!

  • What's the installation process like?

    Our professional installation team will schedule a visit to your location, take precise measurements, and then install the countertops with precision. The installation process involves leveling, securing, and sealing (for granite only) the engineered stone or granite countertops in Georgetown, TX to ensure a seamless and durable result.

  • Can I see samples of the materials before making a decision?

    Absolutely! We have samples of both granite and engineered stone materials available in our showroom. We also partner with several different slab yards around the Austin area. Seeing and feeling the materials in person can help you make an informed decision about your countertop choice. We also lay out the design on your slab before cutting so you can see every detail of how the final product will look in your home. Let's get started on your engineered stone or granite countertops in Georgetown, TX!

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